Email Confirmation

After you finished the payment, we need 1-3 working days to handle the order. Normally, the tracking information will update within the next 2-5 business days after you get your tracking numbers from us. 
Please feel free to contact us Email:shop@kingroon.com with your order number, if we can be of further assistance. Thank you!

* Only for orders purchased directly on kingroon.com.

2. 3D Printers & Filament  - Local Warehouse Shipping Time

We have several warehouses located in United States, Europe, Russia, Brazil, Australia, United Kingdom, Mexico, Canada and China. Normally, your order will be directly dispatched from the warehouse near by your location. Occasionally，have international local warehouses for most 3D printers

Delivery Time: 2-5 working days  （Ship from Local Warehouse)

Areas with “Out of stocks” mean local stocks are not enough or pending. Orders in these areas mean preorder, we will send them right after the restocking.The estimated restocking date is for reference only, mostly 10 days before or after it.Due to local customs review or logistics, the estimated date may be delayed. Refund will be processed automatically if the delay over 10 days.Since the prices are mostly based on local stocks and shipping methods, ordering across areas is not suggested, but we will try to send the orders from the nearby warehouse. Color switching, adjustments or necessary shipping costs might be required. If you are not OK with it, a refund will be sent.You can contact us for a refund as long as the order has not been sent (referenced by the system log), email address is shop@kingroon.com

US Warehouse

Europe Warehouse

UK Warehouse

Mexico Warehouse

AU Warehouse

Canada Warehouse

4. Accessories - China Warehouse Shipping Time

Accessories are basically all stored in China warehouse

Accessories Delivery Time: 7-13 working days (ship from China Warehouse)

(while that of accessories maybe slightly longer. More time may be required for accessories customs clearance and other possible factors. )
    

Delivery and Cost

1. 3D Printers & Filament - Local Warehouse Shipping Cost

We have several warehouses located in United States, Europe, Brazil, Russia, Australia, United Kingdom, Mexico, Canada and China.

Shipping Cost: 0$  （Ship from Local Warehouse)

Note: For some remote regions, you need to pay shipping fee for your orders. You can see the fee in the checkout page.（ie, Irland and Norway）

The shipping Fee of re-send as error address provide by buyers: If the package be sent to the wrong address which cause by buyer, he need to pay all of the shipping cost.
    

3. Accessories Shipping Cost

Accessories Shipping Cost: (Ship from China Warehouse)

If Orders Price >= 11USD;             Shipping Cost: 0$

Kingroon takes no responsibility for abnormal orders under the following conditions:

• Shipping time might be delayed for 3-5 working days for orders shipped to remote regions or countries with strict customs clearance policy.
• Failure of delivery due to undue actions of the consignee including but not limited to changing shipping address after shipment, giving an unknown address (such as a P.O. box or wrong address), giving incorrect contact information, and refusing to accept delivery.
• Shipping delay or failure due to force majeure. "Force majeure" means an unforeseen, unavoidable, or insurmountable objective situation and other objective conditions leading to delays in shipping, including but not limited to control or interruption of national or regional air or ground transport systems (such as weather reasons), interference or failure of communication systems, government actions, changes in postal administration policies, wars, earthquakes, typhoons, floods, fires, heavy rains, fog, and other similar events.
• PLEASE DO NOT provide PO.BOX/Parcel central address, will affect the shipping time, if you did, please contact us at shop@kingroon.com to change the address.

Warehouse Coverage

EU Warehouse

US Warehouse

RU Warehouse